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Troubleshooting 93
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN—
You have too many programs open.
Close all windows and open the program that you want to use.
OPERATING SYSTEM NOT FOUND—
Reinstall the hard drive (see "Drive Problems" on page 87). If the
problem persists, contact Dell (see "Obtaining Assistance" on page 159).
OPTIONAL ROM BAD CHECKSUM—
The optional ROM apparently failed. Contact Dell (see "Obtaining
Assistance" on page 159).
A REQUIRED .DLL FILE WAS NOT FOUND—
The program that you are trying to open is missing an essential
file. Remove and then reinstall the program.
1
Click the
Start
button and click
Control Panel
.
2
Click
Add or Remove Programs
.
3
Select the program you want to remove.
4
Click
Remove
or
Change/Remove
and follow the prompts on the screen.
5
See the program documentation for installation instructions.
SECTOR NOT FOUND—
The operating system cannot locate a sector on the hard drive. You may have a
defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to
check the file structure on the hard drive. For instructions, access the Help and Support Center
(click
Start
→
Help and Support
). If a large number of sectors are defective, back up the data (if
possible), and then reformat the hard drive.
SEEK ERROR—
The operating system cannot find a specific track on the hard drive.
SHUTDOWN FAILURE—
A chip on the system board may be malfunctioning. Run the System Set tests in
the Dell Diagnostics (see "Dell Diagnostics" on page 83).
TIME-OF-DAY CLOCK LOST POWER—
System configuration settings are corrupted. Connect your computer
to an electrical outlet to charge the battery. If the problem persists, try to restore the data by
entering the system setup program. Then immediately exit the program. If the message reappears,
contact Dell (see "Obtaining Assistance" on page 159).
TIME-OF-DAY CLOCK STOPPED—
The reserve battery that supports the system configuration settings may
require replacement (see "Coin-Cell Battery" on page 128).
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM—
The time or date stored in the system setup
program does not match the system clock. Correct the settings for the
Date
and
Time
options (see
"System Setup Program" on page 111).
TIMER CHIP COUNTER 2 FAILED—
A chip on the system board may be malfunctioning. Run the System Set
tests in the Dell Diagnostics (see "Dell Diagnostics" on page 83).
UNEXPECTED INTERRUPT IN PROTECTED MODE—
The keyboard controller may be malfunctioning, or a
memory module may be loose. Run the System Memory tests and the Keyboard Controller test in
the Dell Diagnostics (see "Dell Diagnostics" on page 83).
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY—
Insert a disk into the drive and try again.