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94 Troubleshooting
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WARNING: BATTERY IS CRITICALLY LOW—
The battery is running out of charge. Replace the battery, or
connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the
computer.
IEEE 1394 Device Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163) as you complete these
checks.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
E
NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS—
1
Click the
Start
button and click
Control Panel
.
2
Click
Printers and Other Hardware
.
If your IEEE 1394 device is listed, Windows recognizes the device.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE—
I
F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL—
Contact Dell (
see "Obtaining Assistance" on page 159)
or the IEEE 1394 device manufacturer.
E
NSURE
THAT
THE
IEEE 1394
DEVICE
IS
PROPERLY
INSERTED
INTO
THE
CONNECTOR
.
Keyboard Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163) as you complete these
checks.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program.
When you attach an external keyboard, the integrated keyboard remains fully functional.
External Keyboard problems
NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
C
HECK THE KEYBOARD CABLE—
Shut down the computer. Disconnect the keyboard cable and check it for
damage, and firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the
computer.
CHECK THE EXTERNAL KEYBOARD—
1
Shut down the computer, wait 1 minute, and turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot
routine.