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Reinstalling Software 119
Using the Hardware Troubleshooter Tool
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
Microsoft Windows XP
1
Click
Start
→
Help and Support
.
2
Ty p e
hardware troubleshooter
in the search field and press <Enter> to start the
search.
3
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4
In the
Hardware Troubleshooter
list, select the option that best describes the problem and
click
Next
to follow the remaining troubleshooting steps.
Microsoft Windows Vista
1
Click the Windows Vista start button
, ,
and click
Help and Support
.
2
Ty p e
hardware troubleshooter
in the search field and press <Enter> to start the
search.
3
In the search results, select the option that best describes the problem and follow the
remaining troubleshooting steps.
Restoring Your Operating System
You can restore your operating system in the following ways:
• Microsoft Windows XP System Restore and Microsoft Windows Vista System Restore return
your computer to an earlier operating state without affecting data files. Use System Restore as
the first solution for restoring your operating system and preserving data files.
• If you received an
Operating System
media with your computer, you can use it to restore your
operating system. However, using the
Operating System
media also deletes all data on the
hard drive. Use the media
only
if System Restore did not resolve your operating system
problem.
Using Microsoft
®
Windows
®
System Restore
The Windows operating systems provide a System Restore option which allows you to return your
computer to an earlier operating state (without affecting data files) if changes to the hardware,
software, or other system settings have left the computer in an undesirable operating state. Any
changes that System Restore makes to your computer are completely reversible.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or
recover them.