D-Link DES-3550 Switch User Manual


 
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Limited Warranty
Hardware:
D-Link warrants each of its hardware products to be free from defects in workmanship and materials under normal use and service for a period
commencing on the date of purchase from D-Link or its Authorized Reseller and extending for the length of time stipulated by the Authorized
Reseller or D-Link Branch Office nearest to the place of purchase.
This Warranty applies on the condition that the product Registration Card is filled out and returned to a D-Link office within ninety (90) days
of purchase. A list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card.
If the product proves defective within the applicable warranty period, D-Link will provide repair or replacement of the product. D-Link shall
have the sole discretion whether to repair or replace, and replacement product may be new or reconditioned. Replacement product shall be of
equivalent or better specifications, relative to the defective product, but need not be identical. Any product or part repaired by D-Link
pursuant to this warranty shall have a warranty period of not less than 90 days, from date of such repair, irrespective of any earlier expiration
of original warranty period. When D-Link provides replacement, then the defective product becomes the property of D-Link.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and requesting a Return Material
Authorization (RMA) number. If a Registration Card for the product in question has not been returned to D-Link, then a proof of purchase
(such as a copy of the dated purchase invoice) must be provided. If Purchaser's circumstances require special handling of warranty correction,
then at the time of requesting RMA number, Purchaser may also propose special procedure as may be suitable to the case.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure
that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. The package must be
mailed or otherwise shipped to D-Link with all costs of mailing/shipping/insurance prepaid. D-Link shall never be responsible for any
software, firmware, information, or memory data of Purchaser contained in, stored on, or integrated with any product returned to D-Link
pursuant to this warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to Purchaser at Purchaser's expense, and D-Link
reserves the right in such a case to levy a reasonable handling charge in addition mailing or shipping costs.
Software:
Warranty service for software products may be obtained by contacting a D-Link office within the applicable warranty period. A list of D-Link
offices is provided at the back of this manual, together with a copy of the Registration Card. If a Registration Card for the product in question
has not been returned to a D-Link office, then a proof of purchase (such as a copy of the dated purchase invoice) must be provided when
requesting warranty service. The term "purchase" in this software warranty refers to the purchase transaction and resulting license to use such
software.
D-Link warrants that its software products will perform in substantial conformance with the applicable product documentation provided by
D-Link with such software product, for a period of ninety (90) days from the date of purchase from D-Link or its Authorized Reseller. D-Link
warrants the magnetic media, on which D-Link provides its software product, against failure during the same warranty period. This warranty
applies to purchased software, and to replacement software provided by D-Link pursuant to this warranty, but shall not apply to any update or
replacement which may be provided for download via the Internet, or to any update which may otherwise be provided free of charge.
D-Link's sole obligation under this software warranty shall be to replace any defective software product with product which substantially
conforms to D-Link's applicable product documentation. Purchaser assumes responsibility for the selection of appropriate application and
system/platform software and associated reference materials. D-Link makes no warranty that its software products will work in combination
with any hardware, or any application or system/platform software product provided by any third party, excepting only such products as are
expressly represented, in D-Link's applicable product documentation as being compatible. D-Link's obligation under this warranty shall be a
reasonable effort to provide compatibility, but D-Link shall have no obligation to provide compatibility when there is fault in the third-party
hardware or software. D-Link makes no warranty that operation of its software products will be uninterrupted or absolutely error-free, and no
warranty that all defects in the software product, within or without the scope of D-Link's applicable product documentation, will be corrected.