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Virus and attack definitions updates and registration Registering the FortiGate unit
FortiGate-100 Installation and Configuration Guide 103
Figure 5: Registering a FortiGate unit (contact information and security question)
3 Provide a security question and an answer to the security question.
4 Select the model number of the Product Model to register.
5 Enter the Serial Number of the FortiGate unit.
6 If you have purchased a FortiCare Support Contract for this FortiGate unit, enter the
support contract number.
Figure 6: Registering a FortiGate unit (product information)
7 Select Finish.
If you have not entered a FortiCare Support Contract number (SCN) you can return to
the previous page to enter the number. If you do not have a FortiCare Support
Contract you can select Continue to complete the registration.
If you have entered a support contract number a real-time validation is performed to
verify that the SCN information matches the FortiGate unit. If the information doesn't
match you can try entering it again.
A web page is displayed that contains detailed information about the Fortinet technical
support services available to you for the registered FortiGate unit.
Your Fortinet support user name and password is sent to the email address provided
with your Contact information.