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Contents 9
Clearingpaperjams....................................178
Clearingjamsinthemiddlefrontdrawerarea.............178
ClearingjamsintheTray2area.......................180
ClearingjamsintheoptionalTray3area ................181
Clearingjamsinthereardoorareas....................182
Clearing jams in the front duplex drawer area . . . . . . . . . . . . .184
Media-handlingproblems................................185
Printerresponseproblems...............................189
Printercontrolpanelproblems............................193
Printqualitytroubleshooting..............................194
Repetitiveimagedefects.............................194
Imagedefects .....................................196
Backgroundscatter.................................197
Bandingandhorizontallines..........................197
Banding — horizontal ...............................198
Banding — vertical..................................198
Blacklines........................................198
Blankpagesormissingacolor........................199
Charactervoids....................................199
Distortedimage....................................200
Dropouts .........................................200
Faded print, faded areas, or faded vertical streaks . . . . . . . . .201
Tonersmear ......................................202
Ghosting .........................................203
Graystreaks ......................................203
Irregular,raisedstreaks..............................203
Light,dark,orfadedprint.............................204
Non-adheringtoner.................................204
Marbledoutput.....................................205
Randomspots.....................................205
Sharkskin.........................................205
Sunburn..........................................205
Imagingdrumdefects ...............................206
Overheadtransparencydefects...........................207
Dullordarktransparencies...........................208
Rippledorwavytransparencies........................208
Incorrectimageontransparencies .....................208
Repetitivedefectsontransparencies....................209
Streakingorsmudgesontransparencies ................209
Colorprintingproblems .................................210
Incorrectprinteroutput..................................212
Softwareapplicationproblems............................214