Filter
Top Products
The margins are not printing as expected
Try the following solutions to resolve the issue. Solutions are listed in order, with the
most likely solution first. If the first solution does not solve the problem, continue trying
the remaining solutions until the issue is resolved.
•
Solution 1: Check the printer margins
•
Solution 2: Verify the paper size setting
•
Solution 3: Load the stack of paper correctly
Solution 1: Check the printer margins
Solution: Check the printer margins.
Make sure the margin settings for the document do not exceed the printable area of
the printer.
To check your margin settings
1. Preview your print job before sending it to the printer.
In most software applications, click the File menu, and then click Print
Preview.
2. Check the margins.
The printer uses the margins you have set in your software application, as long
as they are greater than the minimum margins the printer supports. For more
information about setting margins in your software application, see the
documentation that came with the software.
3. Cancel the print job if the margins are not satisfactory, and then adjust the
margins in your software application.
Cause: The margins were not set correctly in your software application.
If this did not solve the issue, try the next solution.
Solution 2: Verify the paper size setting
Solution: Verify that you have selected the correct paper size setting for your
project. Make sure that you have loaded the correct paper size in the input tray.
Cause: The paper size setting might not have been set correctly for the project
you were printing.
If this did not solve the issue, try the next solution.
Solution 3: Load the stack of paper correctly
Solution: Remove the stack of paper from the input tray, reload the paper, and
then slide the paper width guide inward until it stops at the edge of the paper.
For more information, see:
Load media
Cause: The paper guides were not positioned correctly.
Print troubleshooting 89