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For more information on attaching the control panel faceplate, see the Setup
Guide that came with the HP All-in-One.
The display shows the wrong language
Solution You can change the language settings at any time from the Setup
Menu. For more information, see Set your language and country/region.
The wrong measurements are showing in menus on the display
Solution You might have selected the incorrect country/region when setting up
the HP All-in-One. The country/region you select determines the paper sizes
shown on the display.
To change the country/region, you must reset the language settings. You can
change the language settings at any time from the Setup Menu. For more
information, see Set your language and country/region.
I received a message on the display to align the print cartridges
Solution The HP All-in-One prompts you to align cartridges every time you
install a new print cartridge. For more information, see Align the print cartridges.
Note If you remove and reinstall the same print cartridge, the HP All-in-
One will not prompt you to align the print cartridges. The HP All-in-One
remembers the alignment values for that print cartridge, so you do not
need to realign the print cartridges.
I received a message on the display that the print cartridge alignment failed
Cause The incorrect type of paper is loaded in the input tray (for example,
colored paper, paper with text on it or, certain recycled paper).
Solution Load unused plain white letter or A4 paper into the input tray, and
then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge.
Contact HP Support. Go to www.hp.com/support. If prompted, choose your
Chapter 11
106
HP Officejet 6300 All-in-One series
Troubleshooting