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Other users on the network can access my memory card or storage device
Cause: The Common Internet File System (CIFS) server in the HP Photosmart
does not support authentication. This is a limitation of the CIFS server.
The CIFS server is included in all network-connected HP Photosmart devices. It
provides network drive letter access to the memory card or storage device in the
HP Photosmart. This lets you read/write files on the network from the memory card
or storage device in the HP Photosmart. The CIFS server appears on your computer
as a network drive. In addition to reading/writing files from your memory card or
storage device, you can also create folders and store other information.
Solution: Every user on the network can access the memory card or storage
device.
Error message: Cannot find the file or item. Make sure the path and file name are
correct.
Cause: The Common Internet File System (CIFS) server in the HP Photosmart is
not operational.
The CIFS server is included in all network-connected HP Photosmart devices. It
provides network drive letter access to the memory card or storage device in the
HP Photosmart. This lets you read/write files on the network from the memory card
or storage device in the HP Photosmart. The CIFS server appears on your computer
as a network drive. In addition to reading/writing files from your memory card or
storage device, you can also create folders and store other information.
Solution: Retry your task at a later time.
Errors
This section contains the following categories of messages on your device:
•
Device messages
•
File messages
•
General user messages
•
Paper messages
•
Power and connection messages
•
Ink cartridge messages
Device messages
The following is a list of device-related error messages:
•
Firmware revision mismatch
•
Mechanism error
•
Photo tray problem
•
Photo tray cannot engage
•
Photo tray cannot disengage
Chapter 12
132 Troubleshooting
Troubleshooting