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Device service or repairs required as a result of using expired ink will not be covered
under warranty.
For more information, see:
“
Replace the ink cartridges” on page 86
Non-HP ink
Cause: The HP Photosmart detected non-HP ink.
Solution: Replace the indicated ink cartridge(s).
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage attributable to
the use of non-HP ink will not be covered under warranty.
If you believe you purchased genuine HP ink cartridge(s), go to:
www.hp.com/go/anticounterfeit
For more information, see:
“
Replace the ink cartridges” on page 86
Original HP ink depleted
Cause: The original HP ink in the indicated ink cartridge(s) has been depleted.
Solution: Replace the indicated ink cartridge(s) or touch OK to continue.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage attributable to
the use of non-HP ink will not be covered under warranty.
For more information, see:
“
Replace the ink cartridges” on page 86
Print head assembly is stalled
Cause: The print head assembly is blocked.
Errors 147
Troubleshooting