HP (Hewlett-Packard) HP E5200A Network Card User Manual


 
Setting Up the Analyzer
To Troubleshoot the Analyzer
1-30
To Troubleshoot the Analyzer
If the Power LED is Not On
Check that the analyzer’s power switch is on.
Check that the analyzer’s power cable is connected to the analyzer and
plugged in to the power outlet, and the mains power is on.
If the Power LED is Red When You Switch On the
Analyzer
If the Power LED flashes red, there is a hardware fault. The analyzer may
still start, however, it will not work properly (for example, you may only be
able to use one port). Return the analyzer to Hewlett-Packard at your
convenience.
If the Power LED is continuously red, there is a serious hardware fault.
Return the analyzer to Hewlett-Packard.
If the Analyzer Switches on Normally, but You Cannot
Display the User Interface
Check that the LAN cable between the analyzer and the notebook PC or
workstation is properly connected.
Check that the analyzer is correctly configured for the network.
Check that the computer has only the software specified in “Analyzer
Software” on page 1-4 loaded. Other software may interfere with the
computer configuration. Restore the hard disk by either
restoring the backup (see “To Restore Files from Backup Storage
Media to a Notebook PC” on page 1-25)
using the reset facility (see “To Reset the Notebook PC” on
page 1-27)