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Troubleshooting the HP JetDirect Print Server 85
Procedure 1: Verifying that the Printer is On and
Online
Check the following items to make sure the printer is ready to print.
1. Is the printer plugged in and turned on?
Make sure the printer is plugged in and turned on. If the
problem persists, you may have a defective power cable, power
source, or printer.
2. Is the printer online?
The online light should be lit. If it is not, press the appropriate
key to place the printer online.
3. Is the printer’s control panel display blank (on printers
with displays)?
■
Make sure the printer is turned on.
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Make sure the HP JetDirect print server is installed correctly.
4. Is the form feed light on (where applicable)?
If the form feed light is on, it may indicate that a Form Feed was
not sent with the print data, and that data is waiting for a Form
Feed to print. Take the printer offline, press
[Form Feed]
, then
put the printer back online.
5. Does a message other than READY appear on the printer control
panel display?
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See Procedure 3 in this section for a list of network-related
error messages and corrective actions.
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See your printer documentation for a complete list of control
panel messages and corrective actions.