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92 Troubleshooting the HP JetDirect Print Server
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11. If you are using Apple EtherTalk or LocalTalk, does the printer
appear in the Chooser?
■
Verify network and HP JetDirect settings on the configuration
page. See the end of this chapter for descriptions of the
information on the configuration page.
■
Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■
See the troubleshooting section in the online help for the
HP LaserJet Utility.
■
Verify the printer has the PostScript option installed.
12. If you are on a TCP/IP network, can you use Telnet to print
directly to the printer?
■
Use the following Telnet command:
telnet <IP address> <port>
where
<IP address>
is the IP address assigned to the
HP JetDirect print server and
<port>
is 9100. (HP JetDirect
data port 9101 or 9102 can also be used for ports 2 or 3
respectively, of a JetDirect multiport external print server.)
■
In the Telnet session, type in data and press
[Enter]
.
■
The data should print to the printer (a manual form feed may
be required).
13. If you are using Microsoft Windows NT, does the printer appear
in the HP Web JetAdmin or HP JetAdmin software?
■
Verify network and HP JetDirect settings on the configuration
page. See the end of this chapter for descriptions of the
information on the configuration page.
■
Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■
See the troubleshooting section in the online help included
with the HP Web JetAdmin software for your network
operating system.