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4. Ensure that the AgentManager.properties file
contains an encrypted string for the value of the
Registration.Agent.Access.Password property.
5. When the files and properties are correct, retry the
operation that failed.
6. If the problem continues, regenerate the registration
encryption keystore file and retry the operation that
failed. Instructions for regenerating the keystore file
are located in the agent manager documentation.
7. If the problem continues after regenerating the
keystore file, contact IBM Customer Support.
CTGEM0048E The agent registration password
cannot be updated in the agent manager
configuration file
(AgentManager.properties) because the
following exception occurred: exception
Explanation: The specified exception occurred while
attempting to update the agent registration password in
the Registration.Agent.Access.Password property in the
AgentManager.properties file. The password was not
changed.
Administrator Response: Follow these steps to verify
that the information needed to encrypt and update
passwords is available:
1. Ensure that the agent manager configuration file
(AgentManager.properties) is in the
WEB-INF/classes/resources directory of the
AgentManager.war file and that the file is readable
by the user who encountered the problem.
2. Ensure that the directory pointed to by the
ARS.directory property in the
AgentManager.properties file exists and is readable.
3. Ensure that the value of the REG.keyPWfile.name
property in the AgentManager.properties file is the
name of the registration encryption keystore file,
relative to the ARS.directory location.
4. When the files and properties are correct, retry the
operation that failed.
5. If the problem continues, regenerate the registration
encryption keystore file and retry the operation that
failed. Instructions for regenerating the keystore file
are located in the agent manager documentation.
6. If the problem continues after regenerating the
keystore file, contact IBM Customer Support.
CTGEM0049E An error occurred while trying to
encrypt the passed value. The exception
is: exception
Explanation: An error occurred while attempting to
encrypt the passed value.
System action: The command-line utility will attempt
to encrypt the value passed according to the previously
saved key and display the encrypted string to the user.
Administrator Response: Follow these steps to verify
that the information needed to encrypt and compare
passwords are available:
1. Ensure that the agent manager configuration file
(AgentManager.properties) is in the
WEB-INF/classes/resources directory of the
AgentManager.war file and that the file is readable
by the current user.
2. Ensure that the directory pointed to by the
ARS.directory property in the
AgentManager.properties file exists and is readable.
3. Ensure that the value of the REG.keyPWfile.name
property in the AgentManager.properties file is the
name of the registration encryption keystore file,
relative to the ARS.directory location, and that the
file is readable.
4. Ensure that the AgentManager.properties file
contains an encrypted string for the value of the
Registration.Agent.Access.Password property.
5. When the files and properties are correct, retry the
operation that failed.
6. If the problem continues, regenerate the registration
encryption keystore file and retry the operation that
failed. Instructions for regenerating the keystore file
are located in the agent manager documentation.
7. If the problem continues after regenerating the
keystore file, contact IBM Customer Support.
CTGEM0050E The Authorization.xml file cannot be
upgraded because the following
exception occurred: exception
Explanation: In version 1.1 of the agent manager,
passwords in the Authorization.xml file were saved as
readable, unencrypted text. The current version stores
passwords as encrypted text. When the agent manager
is upgraded from version 1.1, the existing passwords
are encrypted.
This message indicates that an exception occurred
while the passwords in the original Authorization.xml
file were being encrypted or updated in the file. The
file is not unchanged.
System action: The upgrade continues. The passwords
in the Authorization.xml file are not encrypted. The
agent manager will not be able to register resource
managers until the passwords in the file are encrypted.
Administrator Response: Follow these steps to
encrypt the passwords:
1. Make sure that you have the authority to write the
Authorization.xml file and then open it in a text
editor.
To locate Authorization.xml, use the
Registration.Manager.Authorization.Config property
in agent manager configuration file
(AgentManager.properties). The location is relative
to the directory specified in the ARS.directory
Chapter 11. Tivoli Common Agent Services messages 211