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3. Import the schema.ldif and ldap.ldif files into the Microsoft Active Directory
server. Instructions for this step are found in Tivoli Intelligent Orchestrator
Installation Guide Version 5.1.
4. Run the reinit command.
The Microsoft Active Directory installation fails with invalid
certificate value
Cause
The Microsoft Active Directory certificate is missing but the user enters a value for
the certificate location during the install. If the file does not exist on the Tivoli
Intelligent Orchestrator server, then the Tivoli Intelligent Orchestrator exits with
error 1005. There is no other error information available with this error code.
The silent installation program for Tivoli Intelligent
Orchestrator exits before the installation is completed
Cause
WebSphere Application Server was not started before the silent installation started.
Solution
Before you run the silent installation:
1. Ensure that WebSphere Application Server is started.
2. Ensure that WebSphere Application Server security is not running.
Environment variables not set for user tioadmin
You are using a login window manager such as CDE, and when you start Tivoli
Intelligent Orchestrator you get a message that informs you that WAS_HOME is not
set.
Cause
The login window manager might have bypassed the required user profile file.
User tioadmin uses the bash shell as the login shell, which is supported for a
line-mode login (for example, via telnet). If you use a login window manager such
as CDE, it might bypass the .profile file for user tioadmin. When the profile file
is bypassed, the system cannot create a complete login environment.
Solution
1. Create the .bashrc file in the tioadmin home directory, and insert the following
single line: . $HOME/.profile
2. Save the file.
3. Edit the .dtprofile in the tioadmin home directory and remove the comment
from the line: DTSOURCEPROFILE=true. This file is created automatically when
user tioadmin logs in to CDE for the first time.
4. Login as user tioadmin again to the Common Desktop Environment.
58 Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide