Inter-Tel CS-5400 Server User Manual


 
System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 August 2005
Off-Hook Voice Announce (OHVA)
Page 185
To place an OVHA call:
1. When placing an intercom
call to a busy OHVA-enabled
Inter-Tel phone, do not hang
up. You hear busy signals
until the Camp On and OHVA
Screening timers expire. If
you hear music after the
Camp On timer expires, con-
ditions for an OHVA call
were not met and you are
camped-on. Refer to
page 178.)
2. When the OHVA Screening timer expires—and if the endpoint’s secondary voice path
is available—you are automatically connected to the called party’s speakerphone.
To place an immediate off-hook voice announce call (Inter-Tel phones with Mini-DSS
buttons only):
1. When an intercom call is placed, using a Mini-DSS button, to a busy OHVA-enabled
Inter-Tel endpoint, do not hang up.
2. Press the Mini-DSS button for that endpoint again. If the endpoint’s secondary voice
path is available, you are immediately connected and may speak.
To receive an OHVA call (OHVA-enabled Inter-Tel phones only):
1. While on a call using the handset, you hear a camp-on tone. The display shows CALL
ANNOUNCE FROM <username>. Do nothing. When the OHVA Screening timer
expires, you hear a double tone. You are connected with the intercom caller via the
speakerphone. Your original call remains connected on the handset..
If you press while speaking to the caller on the speakerphone, the handset
microphone will be muted and the caller on the handset will not hear you or the OHVA
caller. Press again to enable the handset.
2. To terminate the OHVA call: Press the lit Speaker button or have the OHVA caller
hang up. If you terminate the original call by hanging up the handset, you remain con-
nected to the OHVA call in the handsfree intercom mode.
To block an off-hook voice announce call (OHVA-enabled Inter-Tel endpoints only):
1. While on a call using the handset, you hear a camp-on tone. The display shows CALL
ANNOUNCE FROM <username>. To cause the intercom call to camp on, press the
Speaker button. The button flashes.
2. If you want to send Do-Not-Disturb signals to the camped-on call, press the
button.
NOTE
This method can only be used if the database has been programmed to allow
Inter-Tel phones with Mini-DSS buttons to bypass the Camp On and OHVA
Screening timers.
NOTE
The system provides the following language options: American English,
British English, Spanish, and
Japanese prompts and displays. Adminis-
trators must know which languages are considered Primary and Second-
ary for the system.
OFF-HOOK VOICE ANNOUNCE
ENDPOINT WITH
PCDPM
Ext. 1103
Ext. 1002
ACTIVE
CALL ON
HANDSET
Caller places a call
to ext. 1002 and
hears busy signal
Display shows INTERCOM
CALL FROM 1103
After 5 seconds, call is
established on speaker, if not
blocked.
1
2
3
MUTE
MUTE
IC
DND