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INTER-TEL
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CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Page 248 SMDR Report Format
The service technician can determine which equipped station(s) and/or trunks will be included
in the report, and whether off-node devices will be included in reports. However, for incoming
calls, DISA calls, conference calls, and/or ring-in diagnostics, all calls are recorded even when
they involve stations not in the programmed station list.
SMDR can be programmed to record the elapsed time of calls in seconds (S=XXXXXX) or
hours and minutes (HH:MM). If programmed to record elapsed time in seconds, the ELAPSED
TIME field will show “S=XXXXXX” (XXXXXX represents the number of seconds) for calls
up to 999999 seconds long. For calls lasting longer than 999999 seconds, ELAPSED TIME
will show “HH:MM” (hours and minutes rounded up to the nearest minute).
The SMDR output report is printed as shown on the following page. A page heading (with the
day of the week, date, month, year and column headings) is generated just after midnight to
show the change in date. A header is also printed after output from another system source
(alarm, informative message, etc.), using the same output device, interrupts the SMDR output.
Figure 15.
SMDR Report Format
TYP EXT# TRUNK DIALED DIGITS START ELAPSED COST ACCOUNT CODE
XX XXXXXXXXXXX <28 characters> HH:MM HH:MM:SS $XX.XX XXXXXXXXXXXX*
TYP Call type abbreviations for:
* If the Display “O/I” for Operator and International Calls flag is disabled, operator calls are
displayed under “OP” and international calls are displayed under “INT.” See page 5-305 for
details about this flag.
EXT The extension number (XXXXX) of the last endpoint to handle the call is shown. For a CO-
to-CO call, this field shows the extension number of the second trunk involved. For a confer-
ence call, it shows the endpoint that initiated or answered the call. For an unanswered ring-in,
it shows *****. An outgoing call that has been initiated by another trunk will show the initiat-
ing trunk’s number.
TRUNK The extension number of the trunk used during the call is shown. For an IP network call
(using the networking IPR Application), this field shows the extension number of the IP con-
nection used for the call.
DIALED
DIGITS
For an outgoing call: The first 28 digits of the telephone number are shown (if ARS was
used to place the call, the modified number, not the dialed digits, are shown). A “>” at the end
of the number indicates that more than 28 digits were dialed.
Free 000
Local LOC
Toll Local TLC
Toll Long Distance TLD
Operator and International O/I*
DISA DSA
Conference CNF
DID/DNIS (non-DISA) DID
Incoming IN
Network NET