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CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Network Alarms
Page 51
To respond to a major alarm from any alarm display phone, take the following action:
A major alarm message, MAJOR ALARM, appears on all display phones in the event of a sys-
tem-wide failure. If the major alarm appears on a group of endpoints, the associated Digital
SYS MGR LINK ERR
<error string>
The certificate is not yet valid or the system is not connected to the
appropriate System Manager server.
Contact service personnel.
SYS ALARM #18
SYS MGR INV CERT
A corrupt certificate was uploaded or there was an error in writing
the file.
Contact service personnel.
SYS ALARM #20
CHECK PRINTER
The printer is not functioning properly.
Check that the cable and the power cord are connected, and that it
has paper and toner.
SYS ALARM #21
V-MAIL 80% FULL
The external voice mail disk space is 80% of full. If it reaches
100%, Voice Mail cannot accept any messages until disk space is
made available.
Contact service personnel.
SYS ALARM #22
V-MAIL 100% FULL
100% of the external voice mail disk space is in use. Voice mail
cannot accept any messages until disk space is made available.
Contact service personnel.
SYS ALARM #23
SMDR 80% FULL
The SMDR disk space on the external voice processing system is
80% of full. If it reaches 100% before the SMDR information is
cleared, no further SMDR recording will be possible.
Contact service personnel.
SYS ALARM #24
SMDR 100% FULL
100% of the SMDR disk space on the external voice processing
system is in use. No further SMDR recording is possible.
Contact service personnel.
SYS ALARM #32
INSUF BAND
The IP Network does not have enough bandwidth to support the IP
call that is currently connected to the extension. If this alarm is
generated frequently, it could indicate a network problem that
requires the attention of your network administrator.
Notify your network administrator. The affected device is not
behind a firewall or NAT.
Table 9: Priority of Alarms by Type
ALARM TEXT DESCRIPTION AND ACTION REQUIRED
#100–199
#200–224
SYS ALARM #NNN
CALL TECHNICIAN
These alarms indicate that an equipment failure has occurred that
requires the attention of service personnel.
Contact service personnel.
Be prepared to provide all alarm information, as well as what was
taking place when the alarm occurred.
Table 8: System Alarms (Continued)
ALARM TEXT DESCRIPTION AND ACTION REQUIRED (CONTINUED)