Inter-Tel CS-5400 Server User Manual


 
System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 August 2005
Redial
Page 231
The interaction of the House Phone Mode flag with the programmed Speed Dial number and
system feature is shown in Table 31.
Redial
The Redial feature can store one phone number in Redial memory of the endpoint. If the end-
point user reaches a busy number, is disconnected, or receives no answer, the number can be
readily redialed. To redial, the user lifts the handset and presses the button or enters the
Redial feature code (380). A trunk access code is automatically entered and the phone number
is redialed.
If redialing is activated while still connected to an outside call, the connection is dropped and
the trunk is reseized before the number is dialed.
Only one phone number can be stored in an endpoint’s Redial memory at a time. This number
can be stored in either of the following ways, depending on endpoint programming:
Last Number Saved: The desired number is manually stored in Redial memory by the
station user. Dialing other numbers does not change the stored number. It only changes
when a new number is stored.
Last Number Dialed: The last number manually dialed or speed dialed is automati-
cally stored. It changes every time the user dials a phone number. Last Number Dialed
is the default state of the Redial feature.
The Last Number Saved and Last Number Dialed features work differently depending on the
station status when it is used, as shown in Individual endpoint programming determines the
mode of the Redial feature, either Last Number Dialed or Last Number Saved. The Redial fea-
ture code (380) performs the Redial function and is programmed under the button.
Table 31.
House Phone Mode Interactions
SITUATION
DAY/NIGHT
NUMBER
NORMAL MODE RESTRICTED MODE
House phone user
lifts the handset
Complete exten-
sion
Dials the extension
number
Dials the extension num-
ber
House phone user
lifts the handset
Blank User receives intercom
dial tone
User receives reorder
tone
House phone user
lifts the handset
Incomplete
extension num-
ber
System dials the par-
tial number and waits
for further digits
System dials partial num-
ber, then times out after
Long Interdigit timer
expires, and sends reor-
der tones
House phone is con-
nected to ARS, and
the user performs a
hookflash
Dials an outside
number using
ARS
System inserts a hook-
flash in the number
and registers end-of-
dialing
System restarts ARS by
clearing the number and
returns outside dial tone
to the user
House phone is con-
nected to an outside
call, and the user
performs a hookflash
N/A The call is placed on
consultation hold, and
the user hears inter-
com dial tone
The trunk dials a hook-
flash, and toll restriction
is restarted
Party the house
phone is connected
to hangs up before
the house phone
user
N/A User receives intercom
dial tone and can use
another feature code
or dial a number
System redials the house
phone digits after the SL
Wait for Disconnect timer
expires
REDIAL
REDIAL