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INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Voice Processing System Applications
Page 17
The data capacity of the CF determines the amount of BVM message storage, which ranges
from 30 hours with a 256 MB card to more than 211 hours with a 1 GB card. For storage of
voice mail messages and greetings, custom prompts, and Record-A-Call messages, each sys-
tem CF reserves a predetermined amount of memory. The larger the capacity of the CF, the
more memory will be available for storage, as shown in Table 3.
The amount of message storage, which is allocated for each user as a quota of the total storage
capacity, is programmable in minutes through DB Programming. A warning flag can be set for
each mailbox to alert the user when a specified percentage of the allocated quota has been
reached.
In addition to the standard US English prompts, each set of language prompts reduces by
approximately 75 minutes the amount of storage available for allocation. Table 3 shows the
amount of message storage available on the three sizes of CF before additional sets of prompts
are applied. In addition to US English, the system supports UK English, Spanish, and Japanese
language prompts.
Table 3.
BVM Storage Capacities on CompactFlash Memory Cards
When all of the IP resources available for BVM are busy, the next callers are camped-on to
wait for a resource to become available. Upgrading to an expanded, external voice mail system
is recommended when an unacceptable number of callers are being camped-on before they can
leave a voice message.
BVM can be replaced with an external Voice Processing Unit (VPU) or Enterprise® Messag-
ing (EM) system. The VPU and EM systems can be installed on any or all nodes in the net-
work to allow a caller to leave a message on a local voice processing system for a mailbox
located on another voice processing system in the network.
Enterprise Messaging
Enterprise Messaging (EM) is an optional external system that unifies communication and
messaging by providing access to voice mail, fax, and e-mail messages in the user’s mailbox.
In addition, EM provides automatic speech recognition capabilities and built-in Unified Mes-
saging features. EM runs on the Windows 2000 operating system. For detailed information
about EM, refer to the Enterprise Messaging Installation Manual, part no. 780.8006.
Voice Processing Unit
The Voice Processing Unit (VPU) is an optional external system that provides integrated voice
processing. Integrated features include Voice Mail, Automated Attendant, Hunt Group
announcement and overflow, optional Fax-On-Demand, buffered SMDR, Record-A-Call, and
others. , with special applications software that can be attached to the telephone system. VPU
runs on either the Windows NT or Windows 2000 operating systems. For detailed information
about EM, refer to the Voice Processing Unit Installation Manual, part no. 835.2890.
Voice Processing System Applications
Inter-Tel voice processing systems support several voice processing system applications.
Depending on your site’s voice processing system, equipment, and licensing, you may have
access to one or more of the following voice processing system features:
Compact Flash Card
Basic Voice Mail
Storage Capacity
256 MB with US English prompts 30 hr (1800 min)
512 MB with US English prompts 90 hr (5420 min)
1024 MB with US English prompts 211 hr (12,670 min)