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INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Page 216 System Forward Enable/Disable
System Forward Enable/Disable
The user can enter feature codes that disable or enable System Forward at that endpoint. This
flag does not affect the endpoint’s appearance on any other endpoint’s call forwarding path.
The flag only determines whether the endpoint will have its own calls System Forwarded.
To enable or disable system forwarding:
• Inter-Tel endpoints: Enter the System Forward On (352), System Forward Off (353),
or System Forward On/Off (354) feature code. The display shows SYSTEM FOR-
WARD ON (or OFF). If disabled, the system ignores any System Forward paths pro-
grammed for this endpoint until System Forward is enabled.
• Single line endpoints: Lift the handset and enter the System Forward On (352), System
Forward Off (353), or System Forward On/Off (354) feature code. If disabled, the sys-
tem ignores any System Forward paths programmed for this endpoint until System For-
ward is enabled.
Unanswered System Forward Calls
If a call that is following a System Forward path is not answered or all forwarding points are in
Do-Not-Disturb or busy, its final destination depends on the type of call, as shown in Table 28.
Table 28.
Final Destinations for Types of Calls
TYPE OF
CALL
ALL FWD POINTS
BUSY OR DO-NOT-ANSWER
ALL FWD POINTS
IN DO-NOT-DISTURB
Intercom Rings at the last forwarding point
until it is answered or the caller
hangs up.
Call never leaves the principal end-
point.
Call routing
ring-in (except
DISA)
Rings at last forwarding point until it
is answered or caller hangs up.
Rings at the principal endpoint until it
is answered or the caller hangs up.
Direct ring-in Rings at last forwarding point until it
is answered or caller hangs up.
Rings at the principal endpoint until it
is answered or the caller hangs up.
Transfer from
an endpoint,
Automated
Attendant, or
Voice Mail
Recalls the transferring endpoint's
transfer recall destination when the
System Forwarding Advance timer
expires at the last forwarding point.
If immediate forwarding is enabled,
rings the principal endpoint until the
applicable Transfer timer expires.
Then it recalls the transferring end-
point's transfer recall destination.
If a conditional forwarding is enabled,
rings principal endpoint until the Sys-
tem Forward Initiate timer expires.
Then it recalls the transferring end-
point's transfer recall destination.
DISA (includ-
ing Call Rout-
ing to DISA)
Rings at last forwarding point until
the Abandoned Call timer expires.
Rings at the principal endpoint until
the Abandoned Call timer expires.