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Using the Status Code and Problem Listings
When a problem with the printer occurs, the printer displays a status
code and message. The message on the display identifies the
problem and gives a recommended action.
Status Code and Message Displays: Find the code listed in
numeric order on the following pages and perform the steps to fix the
problem. Only codes on which an operator can take action are
included.
Note: If you get a code that you cannot find on this table, record
the code and run the job or test again. If you get the same code,
call for service.
If the recommended recovery action does not fix your problem, see
“Problem List Index” on page B-34 and then go to the page
identified. If you still cannot fix the problem, call for service.
No Status Code Displays: Scan the “Problem List Index” on
page B-34 and go to the page listed beside the problem. Find your
problem in the chart, read down the page to the “Solution,” and do
the recommended recovery action. If you still cannot fix the problem,
call for service.
Note: A plus sign (+) in any error messages indicates that the
printer has the Extended Memory feature installed.
B-2 User’s Guide