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Troubleshooting
Settings and Printing Network
Maintenance and Spec.
Maintenance and Spec.
27
Troubleshooting
Trouble Possible Cause Corrective Action
The background of the
images is printed in gray.
The toner cartridge has reached
the end of useful life.
Replace the toner cartridge.
The drum unit has reached the
end of useful life.
Replace the drum unit.
Incorrect type of media is used. Check the media usable or not
(
see “Media” on page 53).
Your printer is in extremely high
humidity.
Check the environment (
see
“Specifications” on page 49
).
Faded image is printed at
the different position from
the original.
Printer driver is not set correctly for
paper.
Set the media type setting of the
printer driver correctly (
see 44
,
91 or 110 in “Settings and
Printing”).
The toner cartridge has reached
the end of useful life.
Replace the toner cartridge.
Your printer is in extremely high
or low humidity.
Check the environment (see
“Specifications” on page 49)
Media is wet or dry. Set the Adjustment to media
setting for + value (+1, +2 or
+3) (see “Adjustment to Media”
on page 41 in “Settings and
Printing”).
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