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NetworkMaintenance and Spec.
Appendix
88
■ Troubleshooting when installing the printer software
Trouble Possible Cause Corrective Action
Printer software cannot be
installed in a computer.
You do not log on the
computer as an
Administrator in Windows
NT 4.0, Windows 2000,
Windows XP or Windows
Server 2003.
Log on the computer as an
Administrator.
A document is not printed
through the server
computer.
You have no authority to
print.
Contact the administrator to
register you.
You are not registered in
the server.
The administrator’s
password is required
when restarting the
computer.
You cannot install the
printer software.
Install the printer software as
an Administrator.
The printer CD-ROM disk
may be required when
modifying or repairing the
installed printer software
after installing the printer
software with the shared
folder of the server
computer.
The server computer is
turned off.
Turn on the server computer to
share the folder for the
installation program.
The server computer is
disconnected from the
network.
Connect the server computer to
the network.
Network problems occur. Consult with the network
administrator.