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10. Help
99
For Fax Advantage assistance, call 1-800-435-7329.
speakerphone, intercom, room monitor or
remote operation mode.
L Do not pause for over 1 minute while storing.
While storing an item in the phone book, the
handset starts to ring.
L To answer a call, press {TALK} or {SP-
PHONE}. Storing will be canceled. Store the
name and number again.
I cannot redial by pressing {REDIAL}.
L If the last number dialed was more than 48
digits long, the number will not be redialed
correctly.
“Recharge battery” is displayed, 0688754
flashes or the handset beeps intermittently.
L Fully charge the battery (page 22).
“Charge for 6 HRS” and 68885 are
displayed and the handset does not work.
L The battery has been discharged. Fully
charge the battery (page 22).
I charged the battery fully, but “Recharge
battery” is still displayed and/or 0688754
continues to flash, or “Charge for 6 HRS”
and 68885 are displayed.
L Clean the charge contacts and charge again
(page 22).
L The battery may need to be replaced (page
18). If you install a new battery, fully charge it
(page 22).
The [CHARGE] indicator does not go out
after the battery has been charged.
L This is normal.
I cannot receive documents by pressing
{*}{#}{9} on the handset.
L You must set remote fax activation to ON
(feature #41 on page 77) beforehand.
L Press {*}{#}{9} firmly.
L The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper or clear the
jammed paper.
The handset display is blank.
L Fully charge the battery (page 22).
I cannot make a call with the handset.
L If more than one other user is using the
handset and/or base unit, you may not be
able to make a call. Try again later.
L The handset is in the remote operation mode.
Exit by pressing {OFF} (page 69).
I cannot have a conversation using the
headset.
L Make sure that an optional headset is
connected properly (page 19).
L If “SP-phone” or “SP” is displayed on the
handset, press {TALK} to switch to the
headset.
I cannot program items.
L Programming is not possible while the
handset and/or base unit is being used.
L Do not pause for over 1 minute while
programming.
L Move closer to the base unit.
L While another user is listening to messages
or the telephone answering machine is
answering a call, you cannot program. Try
again later.
I cannot register a handset to the base unit.
L Fully charge the battery (page 22).
L The maximum number of handsets have
already been registered to the base unit.
L Although you may be using fewer than 4
handsets with your base unit, if you have
registered one of the handsets to another
base unit, your base unit still contains the
registration of that handset until it is erased
from your base unit. Erase the handset
registration from this unit as follows:
1. Press and hold {LOCATOR/INTERCOM}
until a beep sounds.
2. Enter the handset number that you do not
want ({1} to {4}).
3. Press {SET}.
10.3.4 Fax – sending
I cannot send documents.
L The other party’s fax machine is busy or has
run out of recording paper. Try again.
L The other party’s machine is not a fax
machine. Check with the other party.
L The other party’s fax machine failed to
answer the fax automatically. Send the fax
manually (page 53).
I cannot send a fax overseas.
L Use the overseas transmission mode
(feature #23, on page 76).
L Add two pauses at the end of the telephone
number or dial manually.
FPG391_en.book Page 99 Friday, July 16, 2004 5:38 PM