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Administrator’s Guide for Polycom HDX Systems
12 - 20
Using the Restore Button
You can use the hardware restore button on the Polycom HDX system to reset
the system in one of these ways:
• Restoring configuration—Restores the configuration, which resets most
system settings to default values.
• Factory restore—Completely erases the system and restores it to its
original factory software version and default configuration.
The restore button is on the front of the Polycom HDX system, as shown in the
following figure.
Restoring Configuration
If the system is not functioning correctly or you have forgotten the room
password, you can use the restore button to delete system settings and restart
the system. This operation is similar to using the Reset System feature on the
system Diagnostics screen with Delete System Settings enabled.
The following items are saved:
• Currently software version
• Option keys
• Remote control channel ID setting
• Directory entries
• CDR data and logs
To reset system configuration using the restore button:
¾ While the system is powered on, press and hold the restore button for at
least 15 seconds.
The LED indicator flashes to indicate that system settings will be deleted. After
15 seconds, the system restarts and displays the setup wizard.