Polycom 14117800 Server User Manual


 
Troubleshooting 201
KIRK Wireless Server 600v3 Installation and Configuration Guide
15.1.3 KIRK Repeater
Problem Action required
LED not on
Check if repeater programming is correct.
LED keeps flashing
Check if repeater programming is correct.
15.1.4 KIRK Handset
Problem Action required
The telephone freezes
Remove and replace the battery pack. Turn on the telephone.
The telephone does
not ring
Check whether the ringer is SILENT or RINGER VOL. is OFF.
Not possible to turn
on the telephone
Check if battery is connected. If yes, charge battery or change it.
The telephone turn off
when recieving a call
and going off-hook
Charge the battery. If still a problem change the battery as it might be
defective.
The telephone cannot
subscribe even if
system ID has been
found
Check if Access Code is necessary.
15.2 Should You Need to Report a Problem
Here is the minimal set of information required when reporting a problem:
1 Configu
ration data
2 Floor plans showing location of
wireless servers and repeaters
3 Descr
iption of the issue: What happens? What was expected? Can it be reproduced?
How? How often?