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Polycom® SoundStation® Duo Conference Phone User Guide
66
Holding and Resuming Calls
You can place up to eight calls on hold at any given time. When a call is on
hold, the indictor lights flash red.
When you have more than one call, a counter displays at the top-right of the
screen (as shown next) indicating the total number of calls you have, and
which call is currently being displayed. The most recent call displays first.
The following figure shows that your phone has two calls, and you’re
currently viewing the first call in the list, or the most recent call. You can scroll
down to see older calls.
For more information about handling multiple calls at the same time, see
Handling Multiple Calls at a Time on page 56.
To place a call on hold:
>> During a call, press the Hold soft key. If you have multiple calls, scroll to
the active call first, and then hold it.
The indicator lights flash red to indicate that a call is on hold.
To resume a held call:
>> While a call is on hold, press the Resume soft key. If you have multiple
calls, scroll to the held call first, and then resume it.
Transferring Calls
While you’re in a call, you can transfer the call to another party.
When you transfer a call, you have the option to talk to the party to whom
you’re transferring the call, or you can automatically transfer the call without
speaking to the other party.
Call counter
Note
For information on placing computer or mobile phone audio on hold, see
Connecting Mobile Phone and Computer Audio on page 89.