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Dimension ES-2008 Ethernet Switch
19-4 Troubleshooting
The web configurator does not display properly.
Table 19-8 Troubleshooting Internet Browser Display
STEPS CORRECTIVE ACTION
1 Make sure you are using Internet Explorer 5.0 and later versions.
2
Delete the temporary web files and log in again..
In Internet Explorer, click Tools, Internet Options and then click the Delete
Files ... button. When a Delete Files window displays, select Delete all offline
content and click OK. (Steps may vary depending on the version of your
Internet browser.)
19.5 Login Username and Password
I forgot my login username and/or password.
Table 19-9 Troubleshooting Login Username and Password
STEPS CORRECTIVE ACTION
You need to set the switch back to factory default settings. This will erase all
custom configurations.
1
Use a terminal emulation program to connect your computer to the console port
on the switch. Refer to the Accessing the SMT Using the Console Port section.
2
At the login screen, type “superuser” in the User Name field and “zyxel” in the
Password field.
When you see a “INET>” prompt, you are logged in with safe mode on.
4
At the “INET>” prompt, type “flashdf” and press [ENTER]. A “Writing flash to
default value ....please wait” message displays.
5
When the “INET>” prompt displays again, unplug the power cord to turn off the
switch, then turn on the switch.
The default switch IP address is 192.168.1.1, default user name is “admin” and
the default password is “1234”.
6
It is highly recommended to change the default username and password. Make
sure you store the username and password in a save place.
19.6 Improper Network Cabling and Topology
Improper network cabling or topology setup are common causes of poor network
performance or even network failure.