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102 CHAPTER 6: TROUBLESHOOTING
Checking the Remote Wake-Up Function
If the PC does not boot up when a Magic Packet wake-up
packet is sent, perform these general troubleshooting steps:
1 Verify that the Pattern and Wake on Magic Packet
settings are enabled.
a Click the Network Neighborhood icon.
b Click Properties.
c Double-click the 3Com NIC icon and click the
Advanced tab.
Make sure that Pattern and Wake on Magic Packet are
enabled. If these settings do not exist, either the NIC is
not a Remote Wake-Up NIC or the driver installation file
is outdated. For the latest 3C359B NIC drivers and
installation files, download the TokenDisk diskettes for
the 3C359B NIC from the 3Com Web site:
http://www.3com.com/
2 If the driver version is current, the keywords are
enabled, and the PC still does not wake up, check the
BIOS.
a Boot the PC and enter the BIOS.
b Locate the Wake-Up on PME signal or Wake-Up on LAN
event setting.
c Verify that the setting is enabled.
If you experience difficulties locating these settings,
consult the reference guide for your PC, or contact you
PC vendor.
3 Remove the PC cover and check the Remote Wake-Up
connection.
Verify that the Remote Wake-Up cable is plugged in to the
NIC as well as to the motherboard. Unplug and reinsert the
cable if necessary.