3Com 3C359B Network Card User Manual


 
Support from Your Network Supplier 117
3Com Facts Automated Fax Service
The 3Com Facts automated fax service provides technical
articles, diagrams, and troubleshooting instructions on
3Com products 24 hours a day, 7 days a week.
Call 3Com Facts using your Touch-Tone telephone:
1 408 727 7021
Support from Your Network Supplier
If additional assistance is required, contact your network
supplier. Many suppliers are authorized 3Com service
partners who are qualified to provide a variety of services,
including network planning, installation, hardware
maintenance, application training, and support services.
When you contact your network supplier for assistance,
have the following information ready:
Product model name, part number, and serial number
A list of system hardware and software, including
revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.
Support from 3Com
If you are unable to obtain assistance from the 3Com online
technical resources or from your network supplier, 3Com
offers technical telephone support services. To find out more
about your support options, please call the 3Com technical
telephone support phone number at the location nearest you.
When you contact 3Com for assistance, have the following
information ready:
Product model name, part number, and serial number
A list of system hardware and software, including
revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable