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1-10 Agilent 87130A Operating and Service Manual
Introducing the 87130A Attenuator/Switch Driver
Returning Your Instrument for Service
Returning Your Instrument for Service
To obtain servicing information or to order replacement parts, contact your
nearest Agilent Technologies Service Center listed under “Service and
Support” on page v.
Use the following procedure to return your instrument to Agilent for service:
1. Fill out a service tag and attach it to the instrument. Please be as specific
as possible about the nature of the problem.
CAUTION
Damage can result if the original packaging materials are not used.
Packaging materials should be anti-static and should cushion the instrument
on all sides.
Never use styrene pellets in any shape as packaging materials. They do not
adequately cushion the instrument or prevent it from moving in the shipping
container. Styrene pellets can also cause equipment damage by generating
static electricity or by lodging in fan motors.
2. Place the switch driver in its original packaging materials.
If the original packaging materials are not available, you can contact an
Agilent sales and service office to obtain information on packaging
materials or you may use an alternative packing material referred to as
“bubble-pack”.
Surround the module with at least 3 to 4 inches of its original packing
material or bubble-pack to prevent it from moving in its shipping
container.
3. Place the switch driver after wrapping it with packing material, in its
original shipping container or a strong shipping container that is made of
double-walled corrugated cardboard with 159 kg (350 lb) bursting
strength.
The shipping container must be both large enough and strong enough to
accommodate your module and allow at least 3 to 4 inches on all sides
for packing material.
4. Seal the shipping container securely with strong nylon adhesive tape.
5. Mark the shipping container “Fragile, Handle with Care” to help ensure
careful handling.
6. Retain copies of all shipping papers.