Filter
Top Products
3-60
Confidential
6. SOFTWARE SETTING PROBLEMS
The machine may not print the data correctly if there are incorrect software settings.
<User Check>
- Check that the parallel cable, USB cable and the network cable is not damaged or
broken.
- Check that the correct machine is selected if you have an interface switching device.
- Check the descriptions on the software setting in the user’s guide.
- Try resetting the factory settings. (Refer to Users guide.)
Step Cause Check
Result
Remedy
1
Failure inside the
machine
Does the machine print
“Printer Settings” ?
("4.20 Display of the
Machine’s Log
Information (Function
code 80)" in Chapter 7.)
No
Identify the error type, and
then refer to the specified
section of this chapter.
2
Machine
connection
For Macintosh, has the
product ID been
verified?
No
Verify the product
ID.Product ID:
DCP8080DN 0218h
DCP8085DN 021Fh
MFC8480DN 0217h
MFC8880DN 0216h
MFC8890DW 0215h
3
USB host relay
PCB failure
Is the problem solved
after replacing the USB
host relay PCB ASSY?
Yes
Replace the USB host
relay PCB ASSY.
4
Main PCB failure Is the problem solved
after replacing the main
PCB ASSY?
Yes
Replace the main PCB
ASSY.