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Maintaining the printer 4-9
User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers
6 Print a card to verify the quality of printing. You can print a printer test card, a
sample card, or a card using your card creation application.
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Cleaning tips
Follow these tips to clean your printer effectively and maintain optimum operation.
• Clean the ribbon tracker using the printer cleaning pen.
• Some card features can require more frequent cleaning of the printer, especially if
the cards are not high quality. Signature panels and magnetic stripes can deposit
particles on rollers. Use the prompted cleaning cycle more often than the default
of every 250 cards.
• Clean printer rollers regularly, such as daily or every 1000 cards. If your printer is
connected over a network using a print server, the cleaning frequency set in the
printer will apply to cards sent from all attached PCs.
• If you use StickICards, clean the card tracks after every 100 cards. Use the
cleaning pen to reach most areas of the card track. Use an isopropyl alcohol swab
(not included in the cleaning kit) to reach hidden areas of the card track.
Cleaning the printhead
The printhead can have contamination stuck to it. You might notice it as unprinted
lines on printed cards. Clean the printhead only when needed, such as:
• The printhead has been accidently touched, such as when changing supplies or
cleaning a card jam
• You have replaced the printhead
• Your observe problems with card appearance
Do not touch the printing edge of the printhead cartridge with your fingers. The oils
on your fingers can damage the printhead.
Do not bump the printing edge of the printhead cartridge with any sharp objects.
Sharp objects can permanently damage the printhead.
Use the cleaning pen to clean the printhead. Do not use a cotton swab. The fibers
from the cotton can stick to the printhead.
Clean the printhead
1 Power off the printer, and disconnect it from the power source.
2 Press down on the swing arm. The push latch will release the swing arm. Lift the
swing arm until it is fully open.
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