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138 Troubleshooting Your System
Action
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer and protecting against
electrostatic discharge.
1
Enter the System Setup program and ensure that the USB key port is
enabled. See "Entering the System Setup Program" on page 45.
2
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3
Open the system. See "Opening and Closing the System" on page 68.
4
Reseat the USB key.
5
Close the system. See "Getting Help" on page 165.
6
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, proceed to the next step.
7
Repeat step 2 and step 3.
8
Insert a different USB key that you know works properly.
9
Close the system. See "Opening and Closing the System" on page 68.
10
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, see "Getting Help" on page 165.
Troubleshooting a Diskette Drive
Problem
• Error message indicates a diskette-drive problem.
Action
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer and protecting against
electrostatic discharge.