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Troubleshooting Your System 139
1
Enter the System Setup program and verify that the diskette drive is
configured correctly. See "Entering the System Setup Program" on page 45.
2
Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 151.
3
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
4
Open the system. See "Opening and Closing the System" on page 68.
5
Ensure that the diskette drive interface cable is securely connected to the
diskette drive and the system board.
6
Ensure that a power cable is properly connected to the drive.
7
Close the system. See "Opening and Closing the System" on page 68.
8
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
9
Run the appropriate online diagnostic test to see whether the diskette
drive works correctly.
If the problem persists, continue with the following steps.
10
Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet.
11
Open the system. See "Opening and Closing the System" on page 68.
12
Close the system. See "Opening and Closing the System" on page 68.
13
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
14
Run the appropriate online diagnostic test to see whether the diskette
drive works correctly.
If the tests run successfully, an expansion card may be conflicting with the
diskette drive logic, or an expansion card may be faulty. Continue to the
next step.
If the tests fail,
see
"Getting Help" on page 165
.
15
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
16
Open the system. See "Opening and Closing the System" on page 68.
17
Close the system. See "Opening and Closing the System" on page 68.