0
Is the software an authorized copy? Unauthorized copies
often do not work. Obtain an authorized copy of the
software.
0
If you are running the software from a diskette, is it a good
copy?
0
If you are running the software from a hard disk, is the
software correctly installed? Were all necessary procedures
followed and files installed?
0
Are the correct device drivers installed?
0
Are the correct video drivers installed?
0
Is the software correctly configured for the system?
0
Are you using the software correctly?
0
Is the software infected with a virus? Run a virus detection
program on your system to test both your hard disk(s) and
the software distribution diskettes.
Troubleshooting
7-11