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Where to Get Help
If you purchased your computer in the United States or
Canada, EPSON provides customer support and service
through a network of Authorized EPSON Service Centers.
EPSON also provides support services through the EPSON
Connection.” In the United States, dial l-800-922-8911. In
Canada, dial l-800-GO-EPSON. (You can also contact EPSON
at 310-782-0770 and ask for the EPSON Connection.)
Call the EPSON Connection for the following:
Technical assistance with the installation, configuration,
and operation of EPSON products
Assistance in locating your nearest Authorized EPSON
Reseller or Service Center
Sales of accessories, manuals, or parts for EPSON products
Customer relations
EPSON technical information library fax service
Product literature on current and new products.
When you call for technical assistance, be ready to identify
your system and its configuration, and provide any error
messages to the support staff. See Chapter 7 for more
information.
If you purchased your computer outside the United States or
Canada, contact your EPSON dealer or the marketing location
nearest you for customer support and service. International
marketing locations are listed at the end of this manual.
If you need help with any software application program you
are using, see the documentation that came with that program
for technical support information
Introduction 7