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CHAPTER 11: Troubleshooting www.gateway.com
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2 Click/Double-click the Printers and Faxes icon. The Printers and
Faxes window opens.
3 Right-click the name of the printer you want to be the default
printer, then click Set as Default Printer.
■ Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a “Printer queue is full” error message
■ Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1 Click Start, then click Control Panel. The Control Panel window
opens. If your Control Panel is in Category View, click Printers and
Other Hardware.
2 Click/Double-click the Printers and Faxes icon. The Printers and
Faxes window opens.
Help & Support
For more information about printer
troubleshooting, click Start, then click
Help and Support. Type the phrase
printer troubleshooter in the Search
box, then click the arrow.
3 Right-click the name of the printer you want to use. If the menu
shows a check mark next to Use Printer Offline, click Use Printer
Offline to clear the check mark.
■ Wait until files have been printed before sending additional files to the
printer.
■ If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.
Sound
You are not getting sound from the speakers
■ Make sure that the speakers are turned on.
■ Make sure that the volume controls are turned up. For more information,
see “Adjusting the volume” on page 15.
■ Make sure that mute controls are turned off. For more information, see
“Adjusting the volume” on page 15.
Help & Support
For more information about sound
troubleshooting, click Start, then click
Help and Support. Type the phrase
sound troubleshooter in the Search
box, then click the arrow.
■ If you are using external speakers, see the speaker setup poster to check
your speaker connections.
■ Make sure that the universal jacks are configured correctly. For more
information, see “Configuring the audio jacks” on page 18.