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Chapter 1: Recovering Your System www.gateway.com
40
Creating discs from recovery files on a network
Before you continue, make sure that your computer has a recordable drive.
To create recovery discs from recovery files stored on a network:
Important
If you are recording to CDs, make sure
that they are CD-R and not CD-RW discs.
If you are recording to DVDs, make sure
that they are DVD-R or DVD+R discs, not
DVD-RW or DVD+RW discs.
1 Make sure that you have blank discs ready. If the ISO filenames start with
CD, you will need blank CDs. If the ISO filenames start with DVD, you will
need blank DVDs.
Important
Use the correct type of blank disc for the
recovery (ISO) file. For example, if the
recovery (ISO) file was created for a DVD,
make sure you use a blank DVD+R or
DVD-R disc.
2 Insert a blank disc into the recordable drive of any networked computer.
You need one blank disc for each recovery (ISO) file.
3 Click Start, then click My Computer.
4 Open the network location
of the recovery files.
5 Double-click the file for the
first disc. Your media
burning software opens.
6 Follow the on-screen
instructions of your media
burning software to
complete the burning of the
recovery disc(s).
Important
Use a permanent marker to label each
disc “Gateway Drivers and Applications
Recovery.” As you remove each disc from
the drive, use the marker to label each
disc 1 of x, 2 of x, 3 of x, and so on.
7 When the disc is complete, remove that disc and insert another.
8 Repeat steps 5-7 for each recovery file until each file is recorded onto a
disc. You are done.
Recovering your system
Important
If your hard drive has failed and you
cannot restore the software from the
hard drive, contact Gateway Customer
Care for help. For a fee, Customer Care
may be able to provide a set of recovery
discs to restore your computer.
For more help, you can find the Gateway
Customer Care contact information on
the label located on the front or side of
your computer.
If you have problems with your computer and you need to recover your system,
you can restore specific drivers and programs from a set of recovery discs, roll
back your system to a previous condition when drivers and programs were
working correctly, or reinstall everything from the computer’s hard drive.
■ To selectively restore device drivers or programs, see “Recovering specific
files and software” on page 41.
- OR -
■ To restore your system to a previous condition when software and device
drivers were working correctly, see “Recovering your system using
Microsoft System Restore” on page 42.
- OR -
■ To reinstall everything, see “Recovering your system from the hard drive”
on page 43.