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Installation and Configuration
Problem Recommended Action
The user is reinstalling the
software. It ran correctly
before, but now the setup
program cannot locate the
device.
Make sure that the HP OfficeJet Series 300 Manager is not running. Have the
user Exit from Windows and then try again. Make sure that (1) the device is
properly cabled to the PC, (2) the device is turned on, and (3) the front panel
says “Ready.”
The user is trying to
uninstall the software, but
the setup program says it
cannot delete the directory.
Either the directory contains files that do not belong to the HP OfficeJet Series
300, or one or more files are open. Ascertain which of these conditions exists
by questioning the user. Correct the problem and try again.
Running the HP OfficeJet Series 300 Manager
The HP OfficeJet Series 300 Manager is one of two software applications that may be included with the HP OfficeJet
Series 300. The other software application is Eclipse FAX SE (available on the Models 330 and 350, but not on the
Model 300), which lets the user do PC faxing and scanning.
The HP OfficeJet Series 300 Manager allows the user to manage the way that his or her HP OfficeJet Series 300
works. It can be used it to do the following:
D Monitor the status of the HP OfficeJet Series 300
D Print logs and reports
D Change the device settings that were made during installation, and make additional settings that control
faxing, printing, and copying
Note: The HP OfficeJet Series 300 Manager has one other important function: it must
be running in order to use Eclipse FAX SE. It can be either open as a window
or minimized.
To run the HP OfficeJet Series 300 Manager, the user must double-click the HP OfficeJet Series 300 Manager icon,
which is placed in the HP OfficeJet Series 300 group during installation. The HP OfficeJet Series 300 Manager
window appears.
The HP OfficeJet
Manager icon
Not present on the
Model 300
The user can minimize or close the HP OfficeJet Series 300 Manager as he would any other Windows application.
Remember that when this application is closed, the user can make copies, print, and send and receive paper faxes, but
cannot use Eclipse FAX SE to send and receive PC faxes or do PC scanning. (If the user has a Model 300, the Eclipse
FAX SE is not available.)
Detailed information on use of the Manager is provided in the HP OfficeJet Series 300 User’s Guide.