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The copy has dark specks or
spots.
The copy has lines.
The original glass surface is
dirty.
Wipe the original glass clean
with a soft, dry cloth.
The original pad is dirty. Wipe the original pad clean
with a soft cloth dampened
with neutral detergent.
The original is highly transpar-
ent.
Place a blank sheet of paper
over the original.
The original is 2-sided. If a thin double-sided docu-
ment is being copied, the in-
formation on the back side
may be reproduced in the
copy. Press the [*] key and
select a lighter copy density.
Something is sticking to the
original glass (when the auto-
matic document feeder is
used).
Wipe the original glass clean
with a soft, dry cloth.
The drum cartridge has
reached the end of its service
life.
Contact your service repre-
sentative.
The image on the copy is not
aligned properly.
The original is not placed in
the correct position.
Place the original correctly on
the original glass against the
original scales.
or, load it in the automatic
document feeder correctly
along the document guide
plates.
The original may not be suita-
ble for use in the automatic
document feeder.
Raise the automatic docu-
ment feeder and place the
original on the original glass
correctly against the original
scales.
The paper guides are not
pressed up against the paper
stack in the tray.
Slide the paper guides against
the edges of the paper stack.
The paper has an excessive
curl.
Smooth out curls in the paper
and reload the paper stack in
the tray.
The printed page is curled. The paper that was used curls
easily (as with recycled pa-
per).
Remove the paper from the
paper tray, turn it over, and
then load it again.
Change the paper.
Symptom Possible cause Action