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* If the problem is not corrected even after the operations described above are performed, con-
tact your service representative.
The edge of the copy is dirty. The original pad is dirty. Wipe the original pad clean
with a soft cloth dampened
with neutral detergent.
You have selected paper of a
size larger than the original
(when the zoom ratio is full
size).
Select paper that is the same
size as the document. Other-
wise, enlarge the copy to the
selected paper size.
The original is not placed in
the correct position (when the
zoom ratio is full size).
Select the same paper size as
the original. Or, reload the pa-
per in the same direction as
the original.
The reduction ratio selected
does not match the paper size
(when the copy is made at a
manually adjusted reduction
ratio).
Select a zoom ratio that ad-
justs the copy size to the size
of the selected paper. Other-
wise, make a reduced copy
with a zoom ratio that match-
es the paper size.
Symptom Possible cause Action