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Troubleshooting
10-10
File is not found. – The specified file is not found. The
job is canceled. Press the OK key.
—
Top tray is full of
Paper.
Remove the paper.
– Remove paper from the top tray, and
press the OK key to resume the job.
—
Unknown toner
Installed.
– If the toner container was taken from
a different machine of the same
model while it was displaying the Add
toner. message, ignore the message
and use the toner.
—
Unknown toner
Installed. PC
– This message is displayed if the
installed toner container's regional
specification does not match the
machine's.
Insufficient memory.
Cannot start the job
– Further scanning cannot be
performed due to insufficient memory.
Press the OK key to print the
scanned pages. Press the Status/
Job Cancel key and press [Cancel]
to cancel the job.
—
Replace MK. – Replacement of the parts in the
maintenance kit is necessary at every
200,000 pages of printing and
requires professional servicing.
Contact your service technician.
—
Send error.
####
– An error has occurred during
transmission. The possible error
codes and their descriptions are as
follows.
—
Scan to SMB Error Code
Error Code:1101 Is the host name of the SMB
server incorrect?
Set the correct host name in
COMMAND CENTER.
—
Error Message Checkpoints Corrective Actions
Reference
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