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Diagnostic Information 2-53
5055-01x
Fuser failure. Go to the “920 - Fuser Error - Fuser Heater Trouble”
on page 2-7.
No paper pick-up
from
multipurpose
tray.
Go to the “Paper Carrying Service Check” on
page 2-58.
No paper pick-up
from upper or
lower cassettes.
Go to the “Paper Carrying Service Check” on
page 2-58.
Registration
roller does not
rotate.
Go to the “Paper Carrying Service Check” on
page 2-58.
Operator panel
does not operate
properly.
Go to the Diagnostic Aids chapter and run the LCD and
Button tests. If the tests fail, replace the operator panel.
If you still have a problem, replace the RIP controller
board.
If your machine beeps 5 times and the screen is blank or
all diamonds, replace the operator panel.
• Foggy print
• Black pages
• Blank print
• White spots
• Poor
reproduction
• Incorrect color
image
registration
• Dirt on back of
paper
• Low image
density
• White and
black lines and
bands
Go to “Print Quality Problems” on page 2-69.
Symptom Action
Service.bk Page 53 Thursday, October 4, 2001 12:20 PM