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Diagnostic Information 2-21
5055-01x
983 - Black Gear Sensor Error
984 - Yellow Gear Sensor Error
983 Service
Gear Sensor
Step
Questions /
Actions
Yes No
1 Is connector CN20
on the printer
controller board
connected properly?
Go to step 2. Plug the connector
in securely.
2 Clean the gear
sensor. Does this fix
the problem?
Problem solved. Replace the K
drive unit gear
sensor. If the
problem remains,
replace the printer
controller board.
Step
Questions /
Actions
Yes No
1 Is connector CN20
on the printer
controller board
connected properly?
Go to step 2. Plug the connector
in securely.
2 Clean the gear
sensor. Does this fix
the problem?
Problem solved. Replace the Y
drive unit gear
sensor. If the
problem remains,
replace the printer
controller board.
Service.bk Page 21 Thursday, October 4, 2001 12:20 PM