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Diagnostic Information 2-5
5055-01x
911 - Paper Exit Motor Error
912 - High Capacity Paper Feed Motor Error
Step
Questions /
Actions
Yes No
1
Is connector CN4 on
the printer controller
board securely
connected?
Replace the
paper exit
motor and go to
step 2.
Plug the
connector in
securely.
2
Did replacement of the
paper exit motor solve
the problem?
Problem solved. Replace the
printer controller
board.
Step
Questions /
Actions
Yes No
1
Is connector CN40 on
the printer controller
board securely
connected?
Go to “High
Capacity Paper
Feed (HCPF)
Service
Check” on
page 2-57.
Plug the
connector in
securely.
Service.bk Page 5 Thursday, October 4, 2001 12:20 PM