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General Information 1-21
5055-01x
Check Area C
Jams that cause a Check Area C message require opening the
duplex jam access door. If you are printing on small paper, the
following steps may not clear the jam. See “Removing Small Size
Paper From the Duplex Unit” on page 1-22.
1. Open the duplex jam access door on the right side of the printer.
2. Remove the jam.
3. Press Go.
Note: If the paper jam message continues, check and clear all
paper from the paper path.
Check Area D
This message indicates a paper jam in the duplex unit area. To clear
area D:
1. Open the duplex jam access door on the right side of the printer.
2. Gently pull out the duplex unit.
3. Turn the paper forwarding dial counterclockwise. If the paper
advances out of the duplex unit, remove the jam and go to step
7. If the paper does not advance, go to step 4.
4. Open the duplex unit covers.
5. Remove the jam.
6. Close the duplex unit covers.
7. Push the duplex unit back into the printer.
8. Close the access door.
9. Press Go. If the paper jam message continues, check and clear
all paper from the paper path.
Service.bk Page 21 Thursday, October 4, 2001 12:20 PM