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Line 6 GearBox 3.7 – Troubleshooting
9•1
tr o U B L e S H o o t i n g
Audio Glitches ............................................................................................................... 9•2
Auto-connect options don’t work .................................................................................. 9•4
Why can’t I hear the effects? .......................................................................................... 9•5
Why can’t I record a Track from GuitarPort to other programs .................................... 9•5
Why can’t I play the GuitarPort Track I just downloaded? ............................................ 9•5
Disabling auto-launching of Windows Media Player, iTunes or other CD player
programs while using GearBox ....................................................................................... 9•6
Download Errors – Download Accelerators ................................................................... 9•6
The Line 6 device Audio Driver cannot be found by your computer when
connecting your Line 6 device, or on startup .................................................................9•6
Guitar volume is too quiet at max setting ......................................................................9•7
Trouble accessing GuitarPort Online ............................................................................. 9•7
Why do I still hear hum when my Hum Reducer is on? ................................................ 9•8
Incomplete Downloads ................................................................................................... 9•8
Light is off on GuitarPort or TonePort hardware ........................................................... 9•8
Multiple computers: Using GearBox and GuitarPort Online on more than one
computer ......................................................................................................................... 9•9
TonePort/GuitarPort hardware does not power up ........................................................ 9•9
No sound ......................................................................................................................... 9•9
Causes of excess noise or unwanted distortion and clipping ........................................ 9•11
I still hear noise when the Gate is on ...........................................................................9•12
Track Level Issues ......................................................................................................... 9•12
Track playback when using the Player is frequently interrupted ................................. 9•13
USB Errors .................................................................................................................... 9•13
TonePort UX8 does not reconnect after Windows goes into standby ......................... 9•13
Warranty, Customer Service and Repair Information .................................................9•14
Windows XP/Vista Optimization ................................................................................. 9•14