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Line 6 GearBox 3.7 – Troubleshooting
9•3
Start button > Settings > Control Panel > Line 6 Audio-MIDI device
Note that some Windows
®
audio programs also offer access to an ASIO Buffer size control within
their own preferences or audio options, but is recommended that you always make ASIO buffer
settings adjustments in the Line 6 Audio-MIDI devices dialog only.
On Mac
®
systems, Line 6 devices utilize the Mac
®
Core Audio driver system and all these audio
driver settings are all handled by the Mac
®
Operating System’s Audio-MIDI Setup dialog. This dialog
does not offer buffer settings for the Core Audio driver. However, some recording applications do
offer their audio buffer settings – please check the documentation for your Mac recording software
to see if any such options are available.
Audio glitches can be caused by your computer just being too busy processing other tasks from
other software or hardware. When doing anything with GearBox or audio software on your Windows
®
or Mac® computer, it is always a good idea to shut down all other programs that you do not need. It is
especially important during audio recording on your computer that you are not performing other tasks
on your computer such as copying files, playing your new first-person-shooter game, or burning a CD!
Note that it is specifically recommended that you connect your Line 6 device’s USB directly to a USB
port on your computer, and not into a USB hub. Some USB hubs can cause communication errors
with USB audio devices .
Other computer peripherals can sometimes cause conflicts with your Line 6 hardware, or might be
fighting for use of the same computer resources. You can try disconnecting any USB devices you do not
need while using your Line 6 device if you encounter any such USB device conflicts.
Keep it lean & mean - it is common for pro recording studios to make their computers be dedicated
DAWs (Digital Audio Workstations), meaning they don’t install practically ANYTHING other than
the audio software and plug-ins they use for audio work, as well as limit the installation of peripheral
non-audio hardware as well. Most of us need to use the computer for some other, non-audio tasks, but
it’s good to keep in mind that the more “stuff” you install and run, the greater the chance for software
and hardware conflicts which can diminish the audio performance!
Also note that some USB speakers occasionally create clicks and pops themselves. Listen to your
speakers separate from GearBox for a while if you suspect this might be the problem.
If you are getting audio glitches in the playback of Tracks in the GearBox Player - You may be able
to reduce or eliminate audio glitches by making an adjustment to the GearBox Preferences:
Go to the Edit menu (Windows
®
) or GearBox menu (Mac
®
) and choose Preferences, then go to the
Tracks tab: